Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Question 2

Why do FAQs matter?

Accepted Answer

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Question 4

Is the touch up session necessary?

Accepted Answer

Yes! A touch up session after 4-6 weeks is necessary as everyone heals differently and outcome will vary. Certain areas may not pick up during first session and will need to be refilled.  Pigment color may need to be adjusted, brow thickness and more strokes can be added. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment. Most importantly, your touch up session is when we refine your brows to ensure it looks perfect and retains the color for the whole year!

Question 5

Can I get my touch up session sooner than 4 weeks?

Accepted Answer

Touch up sessions should not be done earlier than 4 weeks after initial microblading session as pigment color has not fully settled into the skin. Most importantly, this is to prevent scar damage as the tissue requires time to completely heal.

Question 6

Is it painful?

Accepted Answer

The pain level for the procedure is considered mild to none.  Prior to the procedure your brow technician will apply a topical anesthetic to numb the area, and also reapplied during the procedure.  Everyone responds differently to anesthetic; depending on the client, the feeling of the procedure has been described as light cat scratches to not feeling anything. Topical anesthetics used may contain lidocaine, prilocaine, benzocaine, tetracaine and epinephrine. 
After the procedure, redness and slight swelling in the area is normal.  Clients describe the area feeling similar to a light sunburn.  Clients can take Tylenol but not aspirin or ibuprofen.

Question 7

How long does it last?

Accepted Answer

Since microblading pigments are not implanted into the skin as deep as traditional tattoos, the area will naturally fade overtime.  Microblading typically lasts 1-3 years, depending on skin type (normal, oily, dry), age (youthful/mature). Skincare routine will also affect the lasting effect of the pigment: patients who tan, uses products with AHA or Glycolic Acid with fade faster as your skin will resurface faster. Each individual's color retention within the skin will vary. To maintain the brows looking fresh, a touch up is suggested every 12-18 months. Clients can let the microbladed area fade over time, but please note a slight shadow may remain.

Question 8

What are the pre and post care procedures?

Accepted Answer

In order to achieve the best results, it is best to follow the pre and post care instructions. 
Prior to your procedure, clients are advised of the following:
 • Avoid alcohol and aspirin/ibuprofen and any vitamins that may thin your blood for 72 hours.  
 • Avoid tanning so we can assess your natural skin tone.
 • No face scrubs or chemical peels at least two weeks prior.
 • Feel free to come in with their brow makeup on so our technician can see your every day look you prefer. Reference pictures of shapes and colors of brows are always welcomed. We will then work together to create the perfect brows! 
After your procedure, clients MUST follow these instructions:
 • Within 2 hours after the procedure, clean brows using a q-tip and lightly moisten with distilled or cooled downed boiling water. Gently wipe away the old healing balm and any lymphatic liquid (clear yellowish liquid) that may have built up. Lightly pat dry with tissue and using a new q-tip, re-apply healing balm to the brows.
 • Make sure to apply a light layer of healing balm morning and night to brows for at least 5-7 days.
 • Do not over apply healing balm. 
 • Do not immerse brow area in water for 14 days. When showering, make sure to avoid face area. When cleaning or washing face, make sure to avoid brows and clean around it.      
 • Do not put makeup on the brow area for a minimum of 10 days. Microbladed area is an open wound, using makeup may cause infections.
 • Avoid alcohol and aspirin/ibuprofen and any vitamins that may thin your blood for 24 hours.    
 • Brow area will feel slightly itchy as it heals and will start to lightly scab over. Do not peel or pick at the scabs as this can affect the outcome and pigmentation. 
 • Do not go swimming, tanning or into saunas for at least 14 days.     
 • No face scrubs or chemical peels at least 2 weeks after.

Question 9

Who is not suitable for the procedure?

Accepted Answer

Microblading is not suitable for the following candidates:
 • Using Accutane
 • Have heart conditions or using heart medications
 • Have diabetes (will require a physician's note)
 • Have skin disease or irritations 
 • Have had Botox in the last 2 weeks
 • Have gotten a deep tan or chemical peels in the last 2 weeks
 • Allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine
 • Anyone who has any serious medical conditions may require a physician's note. 
 • Pregnant or nursing clients who want to microblade can be done at your own discretion. We suggest discussing with your doctor first. Microblading is still considered a tattoo, and just like with wine or sushi consumption, it is a personal choice to do so during this period.

* We reserve the right to refuse service to anyone who we deem not suitable for this procedure or for any other reason. Our brow technicians make the decision to microblade an individual based on their own discretion. *

Question 10

Risks and complications?

Accepted Answer

We take all proper precautions for a safe session by using sterilized equipment, new needles and in a sanitized environment.  Should clients follow our pre and post care instructions, there should be minimal risks or complications .  Although allergic reactions to the pigments are rare, it could be possible for certain individuals. We suggest a pigment patch test for individuals who have high skin sensitivities or are sensitive to:
 • Topical makeup products
 • Gold, silver and nickel
 • Hair dyes

Patch tests should be performed 5-7 days prior.

Question 11

What if I do not like it?

Accepted Answer

As with all cosmetic procedures, individuals should not make their choices lightly.  We always recommend clients do their research, understand the procedure and compare different artists' work and portfolio when making their decisions. Our brow technicians will do their utmost to shape and style the eyebrows to the clients satisfaction prior to the procedure. Every effort will be made to achieve an even appearance, but please realize our faces are never perfectly symmetrical. Uneven appearance can be fixed during the touch up session. Pigment discoloration and color correction can also be fixed during the the touch up session. Microbladed brows will eventually fade away if no additional touch ups are done.

PERMANENT EYEBROW HEALING PROCESSS